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What People Are Saying

Patient Testimonials

Many of our patients have been kind enough to share their experiences with the physicians and staff at Northlake Neurological Institute. Here are a few appreciated remarks.

“The physicians and staff at Northlake Neurological Institute were extremely attentive and quick to address my concerns and answer all of my questions.  Their staff was very friendly and professional at all times.  I was very satisfied with my visit.” –Anonymous

“Dr. Rex Houser is the nicest physician I’ve ever had. Appointment visits are a pleasure. He has spent a great deal of time trying to find medications that work for me & has been successful. He answers my many, many questions like I was the only patient he had to see that day.” —Anonymous

“Dr. Becker is a bright, caring, experienced physician who has a huge amount of empathy for his patients.  This is a doctor whose patients are his primary concern both in the clinic and outside his office.  Amazingly accessible” –Anonymous

“Unlike many offices, my wait at Northlake Neurological was very reasonable.  They didn’t mind taking time to answer all of my questions and were always respectful and courteous.  My visit exceeded all of my expectations; I received the best service ever!” –Anonymous

“I can sum up my visit to Northlake in two words — incredibly professional.  From the appearance of the physicians and staff to the condition and cleanliness of the facility (the restrooms were immaculate!), everything exceeded my expectations.” –Anonymous

“I’ve been seeing Dr. Happel for the past 2 years for neurological complications of an auto-immune illness.
1…. he is thorough.
2…. he believed me and didn’t write me off as crazy, he assured me my troubles were indeed valid.
3…. takes all the time I need to listen to my questions AND he actually answers them.
4…. gives me options.
5…. follow up is great.
A very knowledgeable and caring Dr. with a great bedside manner. I have had zero problems with my calls being returned. I am very pleased with the care I receive.” –Anonymous

“Doctor Glynn was very thorough and took the time to explain my diagnosis thoroughly. He was very patient with me and answered all of my questions about my condition.  He even took the time to call me later when I had questions to fully explain everything to me. I would recommend him to anyone needing a caring Doctor.” –Anonymous

“Doctor Marty is one of a kind these days.  He listens, follows up, returns your calls, and really cares that you get better. Willing to refer to other docs and even sets up the appointment for you.”

“Dr. Houser is a very good neurologist and a very caring person. I have been to several other neurologist and he is by far the best. I highly recommend Dr. Rex Houser.”

“Dr. Krefft is highly trained and very thorough with his patients. We moved 63 miles away from his practice and travel just to get his professional medical care. He is gifted!” –K.P.